Certificate Error DoD Civilian Job Applications

The problem: How to apply online for a civilian position with the Department of Defense? Internet Explorer is the required web browser. Internet Explorer reports a certificate error when you try to apply for a job.

Short answer: Use https://www.dodpke.com/InstallRoot/ to download and install DoD root certificates in Internet Explorer.

Longer answer:

The Department of the Navy, Civilian Human Resources has a job vacancy and recruitment web site at https://chart.donhr.navy.mil/. By default, Internet Explorer 8 users will see the message:

Certificate Error: Navigation Blocked

There is a problem with this website’s security certificate. The security certificate presented by this website was not issued by a trusted certificate authority. Security certificate problems may indicate an attempt to fool you or intercept any data you send to the server. We recommend that you close this webpage and do not continue to this website.

In this case, you should decide that you want to bypass the Certificate Authority warning screen by adding the Navy as a trusted Certificate Authority.

See, for example, the Contact Us page that the Navy publishes. Specifically:

Certificate Error or Security Alert

You may have received a “Certificate Revocation Status” or “Security Alert” warning window when accessing this web site. The appearance of the warning message depends on your web browser settings.

The security certificate associated with this site is both valid and safe.

Installing the security certificate on your local computer will stop the appearance of these warnings. To install, select “View Certificate” on the warning message, then select “Install Certificate” on the certificate Window. In many cases the new Internet Explorer will give a warning page stating that this is a high risk website because they cannot confirm the security certificate for the website, our security Certificate is valid and has been approved by the NSA. When you do get this warning page please click on continue to website.

Where is the “View Certificate” option in Internet Explorer 8? You must continue to the web site, ignoring the recommendation. You will learn that “DoD Interoperability Root CA 1” is the root certificate authority you would like to add, although you would settle for trusting the specific site chart.donhr.navy.mil.

Where is the “Install Certificate” option in Internet Explorer 8? Tools, Internet Options, Content, Certificates, Import… (Alternately, use the MMC Add-In named “Certificates”.)


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